Soufeel products encourage customizing your own memorable jewelry, such as name necklaces, engravable love heart lockets, charm bangles, photo watches, and a lot more, with your choice of themed photos to celebrate memorable moments. Be delighted with many possibilities by selecting from over 500 designs of charms that can be interchanged upon your whim or mood.
Follow these simple steps to place an order for a photo necklace as example, 1st, Visit your favorite product page.
2nd, Add an image from your desktop or mobile phone and adjust or position the photo on the product.
Cannot upload the picture? Please refer to why I cannot place the order? for more details.
Please avoid these common mistakes.
- The image should have enough extra background to be trimmed down to fit the dimensions of the dial.
- Please take note that copyrighted material cannot be used for commercial use without permission.
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If you're experiencing issues uploading pictures, please check below for reference.
- Please make sure it's .JPG, .JPEG or .PNG format as our system doesn't read PDF. A better size is less than 1.5M.
- If it's still giving you trouble, please convert to Firefox or Google Chrome and try again because is not very compatible with an Internet Explorer browser.
- You may also try and clear the cookies in your browser and restart as this typically clears up any issues.
3rd, Confirm your design. You have an option to add an engraving.
4th, When you add an engraving, simply type in your words of endearment or a short quote. Then select the font. And then lastly, confirm your design and add it to the cart.
5th, Preview your watch and proceed to checkout.
6th, Follow the instruction. Please fill in your shipping/billing address, select shipping, payment method. Then, click “complete order” to finish paying your order.
Please note:
- You are required to agree with the Privacy Policy before placing the order. This Privacy Statement explains how Soufeel Jewelry Limited collect, use, share, process your information and conform to the General Data Protection Regulation (GDPR).
- Once we receive your successful order, we will process it as soon as possible. To get to know more about how long will it take to get the order, please click how to estimate my delivery date or track the order online regularly.
- If you just placed the order, minutes ago, you may get the notificaiton as follows, because it will take up to 30 minutes for the order record processed in our fulfillment system. If you just place the order, please track it 30 mins later.
- We don't accept phone or mail orders due to the nature of our fast-moving stock and the made-to-order finished image confirmation procedure. All orders must be placed online. Rest assured, our online checkout process is secure and your credit card number will not be stored. We hope that you will find the procedure quick and easy!
