Home > Ordering

Ordering

What is VIP Service & Shipping Insurance and can i remove it?
- What is VIP Service? To explain what this VIP service is, this service is ... more
Is it safe to place an order on the internet?
Soufeel.com (https://www.soufeel.com/?utm_campaign=cs-hpliveagent)is dedicated ... more
How to download SOUFEEL app and enjoy the discount?
1. How to download SOUFEEL App? - If you're using iPhone, please download i... more
How to select packaging?
You can identify whether a product has its own gift packaging in your shopping c... more
How to pay with PayPal?
It's easy to pay with PayPal! 1. You can follow these simple steps to pay orde... more
Why can' I log into my Soufeel account?
To have a Soufeel account, please register (https://soufeel.com/user/signUp?utm_... more
What should I do with the confirmation link in registration email?
Once you register at Soufeel (https://www.soufeel.com/?utm_campaign=cs-hpzendesk... more
Can I place a phone or mail order?
We do not accept phone or mail orders due to the nature of our fast-moving stock... more
How can I change or cancel an order?
Most of our products can be canceled up until they are shipped for a refund. Unf... more
Why is my coupon code invalid?
How to use the coupon code? Fill in the coupon code, and "Apply" before "Pay No... more
How to change the currency?
Please take the two screenshots below as an example. The default currency is USD... more
Why did my payment fail?
Soufeel accepts credit or debit cards that have a Visa, Master Card, American Ex... more
Why I cannot place the order?
In this article, we hope to locate what particular stage you are in at Soufeel.c... more
What payment methods can I choose?
You have a lot of choices. We accept multiple payment methods including PayPal, ... more
How to place an order for personalized jewelry?
Soufeel products encourage customizing your own memorable jewelry, such as name ... more