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  • How can I search an item?

    Search  Please  try to search an item on the top of our website by inputting the key words or SKU No. in the search bar.  Categories  If nothing can be found either, you will be able to see categories...

  • Why is my coupon code invalid?

    How to use the coupon code? Fill in the coupon code, and Apply Coupon before Proceed to Checkout. Why is my coupon code not valid? The code has expired. Check where you got the code to be sure it is v...

  • Why can I not log into my Soufeel account?

    If you’re having trouble logging in and would  receive a message stating that your email address/password is not recognised or invalid,  please follow the steps below: Make sure to have all the correc...