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  • How to Pay with PayPal?

    You can follow these simple steps to pay orders at www.soufeel.com with PayPal: It's easy to pay with PayPal! 1. Choose PayPal under the payment method when you checkout. 2. Review your products and ...

  • How to place an order for personalized jewelry?

    LOVE is Soufeel’s core value: Treasure the Love, Feel the Love, then Love the Love. We at Soufeel, convey love through our products by providing you with memorable choices for personalized jewelry. Cu...

  • Why did my payment fail?

    Soufeel accepts credit or debit cards that have a Visa, Master Card, American Express or JCB logo and PayPal payments. Most payment failures are due to a disapproval by your bank. If you see a payment...

  • How to change the currency?

    Please take the two screenshots below as an example. The default currency is USD. You may change the currency on the top left corner when visiting www.soufeel.com by mobile phone or laptop. Please not...

  • How to select packaging?

    You can identify whether a product has its own gift packaging in your shopping cart directly. Take the watch below as an example, a free gift box will be sent together with the watch automatically. Yo...