Start a conversation

What shipping methods do you offer?

At this time, we do not ship to APO/FPO addresses. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time. We also do not have an option for  overnight shipping.

United States Shipping

Shipping Method
Shipping Time
Shipping Charges (USD)
(Free Shipping on order $45)
7-10 Business Days
(Free Shipping on order $99)
3-5 Business Days

Shipping methods and estimated delivery dates of  Standard and Expedited Shipping are provided under the shipping method options before you checkout on, which may differ depending on your shipping address.

Take the shipping to US as an example, you can choose the shipping method before checkout:

  • Standard USPS shipping: 

The postage is $5.99, but is free for orders over $45. It will take about 5-8 business days for delivery.

  • DHL Express shipping:

The postage is $12.95, will take about 2-4 business days for delivery.

Global Shipping Methods

We can provide the flat rate Standard Shipping, DHL Express, or  Cash On Delivery(COD) but please take note that this varies for different countries and regions, shipping methods and shipping time may vary. For example, shipping to Malaysia or Taiwan will enable you to enjoy the Cash On Delivery service (COD).

Please refer to the details on the  Shipping Methods and Shipping Time before you check out of Soufeel.  

Can I change my shipping method?

Shipping is determined at the point of sale. If you need to change shipping method, it is necessary to contact us BEFORE SHIPPING for expedited shipping on the system. Our Customer Support will guide you through postage and shipping method update. Once an order has been placed, there is a very narrow window in which to make changes on the order. Once the order has been packaged and handed over to the carrier, shipping cannot be updated at this point.

For more information on shipping time, please visit How long does it take to get my order or contact us for help.

Choose files or drag and drop files
Was this article helpful?
  1. Agata - Support

  2. Posted
  3. Updated