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Can I expedite shipping after placing the order?

1. Shipping Rates & Time

As of the moment, we only have 2 options for shipping: Standard Shipping and Express Shipping. We can ship worldwide, let's take the Shipping Rates & Time to USA as an example:

Please note: 

The Delivery time = Processing time + Shipping time.

Processing time: Normally 3-5 business days to process your order before shipment and may vary on different products. Please refer to the product detail page. 

2.Expedite Shipping Now: 

If you want to get a faster delivery, you can choose express shipping when ordering online, OR to expedite shipping on unfilled orders. This is applicable for those orders which haven't reached "packaging" status, please follow the steps below:

  • 1st, please click on the "Track Order" to get the latest order status. If the tracking result is already at/or passed the "Packaging" process, the shipping method may not be able to be changed, as minutes or hours later the status will be "Order Sent to Carrier" after packaging.
  • 2nd, if your order has not reached "Packaging" stage (Meaning the status of order shows order received, confirmed order, or quality checking), that means the shipping method can still be changed at this point. So, please click on "Modify" and follow the directions to submit a modification ticket request to our service team.
  • 3rd, once our service team received your modification request, we will email you back with an invoice to be paid regarding the postage difference and upgrade the shipping method.

Hope this helps!

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  1. Rosa - Support

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