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Why is my coupon code invalid?

How to use the coupon code?

Fill in the coupon code, and "Apply Coupon" before "Proceed to Checkout".

Why is my coupon code not valid?

  • The code has expired. Check where you got the code to be sure it is valid, as some of them run for a limited time or expire after a set period. 
  • The code has been entered incorrectly. Whoops! The code is case sensitive so enter it exactly as it is written, or instead of typing it, try copying and pasting it into the required filed.
  • The items aren’t eligible and promotional offers cannot be combined. Coupon codes do not apply to items with the label "on sale" or those special sale products. Coupon codes may not apply to all products, can only apply to select items on the promotion page. You cannot combine promotional offers, but if you happen to apply more than one, we will always choose the better deal for you during checkout!
  • Coupon codes Limit. Limit one coupon code per transaction, or a welcome discount coupon code only for your first order. Coupon codes may require a minimum order that does not include shipping and insurance charges.

Please note:

  • Coupon codes need to be redeemed during check out.
  • We reserve the right to limit coupon code usage.
If you have checked all of the above and are still having issues with the code, please contact us by attaching a screenshot of your shopping cart that shows the coupon code and all items in your cart. Hope this helps!
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  1. Agata - Support

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